So… What Exactly Is It That We Do?
If you've ever looked at your ticketing system and thought "There has to be something better out there..." you're not alone. One of the things we help with most often is supporting visitor attractions in finding (and actually getting up and running with) new ticketing and software systems.
Basically, we help you figure out what you need, what will actually work for your team, and how to avoid getting overwhelmed by all the techy jargon and endless options out there.
Every attraction is different — and while your needs might be unique, that doesn’t always mean you need a completely bespoke solution (or a scary price tag). There are loads of systems out there, and part of our job is to help you find the one that fits your business, your goals, and your budget.
Carly and Rachel
So how do we do that?
We work with tourism businesses to scope out their ticketing, CRM, or other tech projects — turning fuzzy ideas into clear plans you can share with your team. Then we help find the right supplier and support you through the whole thing, from first chat to go-live day.
And yes, sometimes that includes hand-holding (literally!) as the doors open with a brand new till system or your shiny new website goes live.
We can help with every step, including…
Scoping the project
Not sure where to start? Not even sure if it’s a tech issue? We’ll help you ask the right questions before jumping in.
Gathering your business requirements
What are your goals, and how can tech help you get there? We’ll work with you to define what you actually need, in plain English.
Managing your tender process
We cut through the noise and do the heavy lifting, shortlisting realistic options that suit your budget, time, and team.
Implementing your new system
Need someone to help you get to ‘Go Live’ with your sanity intact? We've been there, done that (more than a few times), and can take the pressure off you and your team.
So, if you’re thinking about a new ticketing solution, or just wondering if there’s a better way to do things, we’re here to help! We’ll find you the right software and the right people to support it.
Give us a shout, we’d love to chat about your project.